Case study

Identity & access hardening

Tightened SSO, role reviews, and access offboarding so leavers and contractors lose access on time.

Category

Project

Client context

Shared services

Stack

Azure AD / Google Workspace · SSO · Audit logging

The challenge

Shared passwords and delayed offboarding created risk. Auditors asked for evidence the team could not produce quickly.

What we built

We mapped critical apps, enforced SSO where possible, and installed access-review + offboarding checklists with owners.

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Approach

How we typically delivered this

A pattern we reuse across portals and ops platforms — adapted to each network.

01

Understand the network

Partner types, ops bottlenecks, and what “done” looks like for finance and admin.

02

Design the control plane

Login, stages, documents, and ledger rules that match how you actually work.

03

Ship in stages

Pilot with real users, harden access and monitoring, then expand coverage.

04

Hand over cleanly

Admin playbooks, ownership, and a support window so your team can run it.

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