Case study
Field service mobile kit
Technicians receive jobs, capture photos, and close tickets on-site with offline-tolerant sync.
Category
Project
Client context
Retail & services
Stack
React Native · Node.js · Postgres · Push notifications
The challenge
Field teams reported status by call. Dispatch lacked ETAs and proof of work for customers.
What we built
Mobile job app with photo capture, status sync, and a dispatch board for coordinators.
Want something similar?
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Approach
How we typically delivered this
A pattern we reuse across portals and ops platforms — adapted to each network.
01
Understand the network
Partner types, ops bottlenecks, and what “done” looks like for finance and admin.
02
Design the control plane
Login, stages, documents, and ledger rules that match how you actually work.
03
Ship in stages
Pilot with real users, harden access and monitoring, then expand coverage.
04
Hand over cleanly
Admin playbooks, ownership, and a support window so your team can run it.
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